Frequently Asked Questions

How do I order items for my booth?

All order forms are available on the list of approved vendors. IFPA cannot guarantee service if you use other vendors. Be sure to place your orders by October 3 in order to take advantage of discounted prices.

What deadlines do I need to be aware of?

Save the exhibitor checklist to your desktop, so you have all of the key deadlines in one place. You can also add these deadlines to your calendar. 

Am I allowed to set up my own booth?

Only full-time employees of your company are allowed to set-up your booth. They must have identification and proof of full-time employment available on the show floor. Otherwise, you can hire an exhibitor appointed contractor or work with Global Experience Specialists (GES) to hire labor to install your booth. For more information review the show site labor jurisdictions.

Who does what at the show?

Furniture, booth displays, labor, refrigerated storage, carpet, cleaning, material handling, and shipping are provided by the general service contractor, GES.
Electricity, plumbing, air, gas, water, internet, phone and hanging signs/rigging are provided by the convention center.
Booth catering is provided by Centerplate.
Review the approved vendor list for a full list of vendors and order forms.

Can I serve samples in my booth?

Yes, food and beverage sampling is encouraged. Samples are limited to 3 ounces of food and 4 ounces of beverage. On average, exhibitors hand out 700-1200 samples per day (samples increase the closer you are to broadway). Food and/or beverage items used as traffic promoters (e.g. coffee, sodas, bottled waters) must be purchased from Centerplate. If you are sampling, you will need to fill out this form for approval. Review the product sampling and catering section for more information.

Can the convention center caterer help me prepare samples?

Absolutely! Kitchen facilities aren't available to exhibitors, so Centerplate is able to assist with kitchen prep and cooking. They provide a full catering menu, as well as other supplies and equipment you might need. If you would like their assistance, review the kitchen preparation guidelines.

Where can I display my new product?

The Fresh Ideas Showcase is located in the lobby just outside of the show floor and is available before, during, and after show hours. Choose to display your product in the main section or choose from one of these categories: On-The-Go, Certified Organic, Packaging Innovations, Technology Innovations, and Floral. Electricity and refrigeration are available.

Where do I find help with the badge system?

Each exhibitor is given a certain number of credits to use towards badges based on the size of your booth. Review the exhibitor badge registration page for information and contact Member Services if you have trouble registering.

Can you explain the hotel reservation policies?

All hotel reservations must be made through our official housing company, Expovision.  If you have a block of 10 or more rooms, the deadline to cancel or change these reservations is September 16.  If you have a block of 10 or less rooms, you have until September 30, 2022 to change or cancel without penalty.  Review the Housing page for more information.

How can I track people visiting my booth?

You can go the old-fashioned route and collect business cards, or you can order badge scanners (lead retrieval equipment) from ExpoBadge.  ExpoBadge offers desktop, mobile, and mobile app solutions to collect leads during the show.  If you are a first-time exhibitor, you'll also qualify for a 50% discount. Just don't forget to follow up with your leads after the show!

Do you have a list of attendees?

We sure do! All primary and secondary contacts for exhibiting companies can access the attendee list via their freshproduce.com login (you’ll see a link in the top-right that says Global Show Attendee Export). Everyone wants to minimize the amount of email they receive these days, so please be courteous and only send emails out to people in your target market or key prospects. As we get closer to the show, you'll see more and more attendees appear on the list.

How can I interact with the media?

All exhibitors are encouraged to upload up to 20 press releases to the digital press room for the media to review. Download the press and media relations document for tips on coverage before, during, and after the show. We include information on receiving media lists, as well as how to using social media. We recommend extending media invitations three to four weeks prior to the show, as schedules fill up quickly. Don't forget to reach out to food bloggers as well!

Who should I contact with additional questions?

Email the expo team at showlogistics@freshproduce.com or call +1 (302) 738-7100.  You should also sign up to receive Exhibitor Central, our blog where we post about all things exhibitors might need to know.